COMMS 01> oxide/support/contact
Contact OXIDE
Orders, trades, wallet top-ups and refunds — send a message and the depot crew replies by email.
Send us a message
Support
The fastest way to reach us is the form or by email. We handle orders, trades, and wallet top-ups and refunds.
emailsupport@oxide.techCompany
DEK KEY OÜ
Registry code 17506258
Kivilinna tn 15-92, Narva, Ida-Viru maakond, Estonia
FAQ
Why is there a trade hold?
Steam implements trade holds for security. If you have Steam Guard Mobile Authenticator enabled for 7+ days, there's no hold. Otherwise Steam applies a hold, which can last up to 7 days.