AML & KYC Policy

OXIDE (DEK KEY OÜ, Registry code 17506258) operates a marketplace where users can top up a wallet by card, buy Rust skins, and — after selling their own items — withdraw the resulting proceeds. This policy describes the identity checks and controls we apply so the platform cannot be used for money laundering or sanctions evasion. It lists only the checks we actually perform.

Card top-up credit in your wallet is spendable on the marketplace but is not redeemable for cash. Only proceeds from selling your own items are withdrawable to a payout method. This separation is enforced by the platform: a withdrawal can never exceed your realised sale proceeds, so money added by card cannot be cashed out. See our Payment Policy.

Before your first payout you must complete identity verification. We collect your full legal name, residential address, a photo of a government-issued identity document, and your payout details (card — last 4 digits only — or IBAN). A payout cannot be requested until verification is approved. The identity-document image is stored in a private store and is accessible only to authorised reviewers through an access-controlled route; how we handle this data is set out in our Privacy Policy.

Every payout request is reviewed by our team before it is paid. We may refuse, suspend, hold or reverse a payout, and request further documents, where verification is incomplete or we reasonably suspect fraud, money laundering, sanctions evasion or a breach of our Terms of Service. Payouts are made only to a payout method belonging to the verified account holder.

We do not accept new sign-ups from Russia, Belarus, Iran, North Korea, Syria or Cuba (checked by the country of the IP address you sign up from), and we do not accept cards with a billing address in those countries. Existing account holders keep access to their account and balance.

We keep transaction and verification records for the period required by applicable law and cooperate with lawful requests from competent authorities. Where we are legally required to, we report suspicious activity to the relevant authority.

Questions about this policy: support@oxide.tech or write to DEK KEY OÜ, Registry code 17506258, Kivilinna tn 15-92, Narva, Ida-Viru maakond, Estonia.